What you need to know when you get Sick

Today, Malta has both a public healthcare system, known as the government healthcare service, where healthcare is free at the point of delivery, and a private healthcare system. 

Malta has a strong general practitioner-delivered primary care base and the public hospitals provide secondary and tertiary care. 

The Maltese Ministry of Health advises foreign residents to take out private medical insurance.

Phone numbers

  • Emergency: 112
  • Covid help line: 111
  • 111 only works for people with a Maltese number. If you do not have a Maltese number use +356-213240863
  • Malta Police Force. Tel: 2122 4001 / 2122 4007.
  • Civil Protection Department. Tel: 2393 0000.
  • Armed Forces of Malta. Tel: 2249 4000.
  • Local Wardens. Tel: 2132 0202.
  • Emergency rescue by helicopter. Tel: 2124 4371.
  • Emergency rescue by patrol boat. Tel: 2123 8797.

Who in Malta will be your contact person in case of emergency?

Someone in Malta must have some information about you, such as the details of your healthcare/reai insurance and of a contact person in the Netherlands. 

Make sure you have a note with the name and phone number of this person in your phone under ICE (In Case of Emercency) and on a note in your wallet and your bag (or the case of your phone)

Corona

Since the rules of the Corona are changing so often, we cannot guarantee that the information on this site has been updated, so we give you the links here.

111 only works for people with a Maltese number. If you do not have a Maltese number use +356-213240863

Pharmacies

Except on Sundays, where they are open from 9am to 12.30pm (and from 7:30am-11am in Gozo), pharmacies generally have normal working hours. Consultants and doctors are the only ones allowed to write prescriptions in Malta, and over-the-counter medicines are often more expensive than prescription medicines. In every village above the islands there is at least one pharmacy

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Dentists

Emergency dental treatment is free if you go to public hospitals or Maltese health centers, but it is not widely available. Most dentists have their own practice, but keep in mind that this would count as private care and therefore cannot be reimbursed with an EHIC.

TIP: The St James hospital also has a very good dentist

Almost every pharmacy has a general practitioner who has daily consultation hours, you can also pick up your compulsory illness note from a general practitioner (sick note).

If you are ill and want to be checked, it is better to go to the hospital here. The GPs here are not extremely capable.

It is best to go to ST James hospital in Sliema (to the emergency room). You have to pay this yourself, but you will get this back from your travel or health insurance.

General practitioners

Most GPs work in health centers and are the first point of contact for patients all year round, often also at night. Citizens are not required to register with a doctor in the Maltese system as the health center's doctor on duty will treat them when they visit. For expats who want to take advantage of the state medical care, make sure that your doctor is part of the state scheme. If you are treated by someone who is not the health care provider, you will have to pay the costs involved.

General practitioners treat acute and chronic illnesses, make referrals where necessary and prescribe medication. In addition, they provide health education and preventive care to patients. You rarely need to make an appointment as the system works on a first come, first served basis. Home visits are also offered by doctors, but they are only available after 8pm and for urgent cases only. The Malta Memorial District Nursing Association also provides obstetric care and community care.

Hospitals. 

Do you need an ambulance call: 112 

Mater Dei Hospital

Medical care is good in Malta, secondary care is poor. Especially in matter. Therefore always try to go to a private hospital first.

Click here for the website of the Mater Dei Hospital

Saint James Hospital

All expats in Malta who have private health insurance (Atlas) through their work and all expats with travel insurance can make 'free' use of St James hospital (private hospital). You pay the bill for a day of treatment or first aid yourself. and asks for it back later. This is NOT expensive, usually around 40 euros, maximum what I have ever paid is 111 euros. If you have to be admitted, the hospital itself will make a request to Atlas and for people with travel insurance, 1 call with your insurance company is enough.

Click here for the website of St James Hospital

Gozo General Hospital

​Gozo General Hospital serves the health needs of the residents and visitors of the island of Gozo. The hospital is headed by a medical administrator, who has overall responsibility for the facility. He is assisted by a lay manager who is responsible for administrative and support services, as well as a Nursing Services Manager, who is responsible for nursing and related services.

Click here for the website of the Gozo hospital

Maltese healthcare for foreigners

Expats moving to the country, like Maltese nationals, have to pay national insurance contributions to the Social Security Fund. This amounts to approximately 10% of the gross wages of employees, which also applies to self-employed persons. 

Visiting EU citizens are eligible to use the European Health Insurance Card (EHIC) and receive free medical assistance from public hospitals and clinics. The EHIC card provides coverage for essential and emergency treatment, but is intended to supplement health insurance, not replace it. It does not cover travel expenses for serious illness, injury or even death. 

It is recommended that you fully understand what is included in your policy, and do not forget to bring your EHIC card with you as a supplement to your insurance. Thanks to the bilateral agreement that the UK and Australia have with the nation, residents of these countries can receive free medical and hospital care for stays of up to one month. 

For expats who will be staying longer than three months, free healthcare can be provided by state hospitals and clinics, as long as they have the E121 form. You must get this form from your home country. Once you have this form, it will be registered with the Maltese Health Department Entitlement Unit, which will issue you with a Certificate of Entitlement. 

Non-EU citizens must take out insurance covering treatment abroad, as well as medical evacuations. covers, as some policies do not.